What Is Order Fulfilment? The Process Explained
Order fulfilment is everything that happens between a customer placing an order and it arriving with them in the right condition, on time. It covers receiving stock, storing it, processing the order, picking, packing, shipping and handling returns — the whole chain from supplier delivery to customer doorstep. It covers receiving stock, storing it, picking […]
What Is Reverse Logistics? Returns & the Backward Supply Chain
Reverse logistics is everything that happens when goods travel backwards through the supply chain — from the customer towards you rather than from you towards the customer. It covers returns, warranty repairs, recalls, supplier returns, packaging recovery and recycling, and every item requires an individual decision about what happens next. Forward logistics gets the attention […]
What Is Amazon FBA? Fulfilment by Amazon Explained
FBA stands for Fulfilment by Amazon. You send stock to Amazon’s warehouses and, when a customer orders, Amazon picks, packs and ships it, then handles customer service and returns. You pay per-unit fulfilment fees and monthly storage fees, and your listings become Prime eligible. In warehousing terms it is outsourced fulfilment with one significant difference: […]
What Is Kitting? How It Works in Fulfilment & Warehousing
Kitting is the practice of gathering several separate items, packaging them together, and treating the result as a single new product with its own code. Instead of picking four items each time an order comes in, you pick one kit that was assembled earlier. The change sounds administrative and is operational. A kit converts work […]
3PL vs 4PL: What’s the Difference? (Simply Explained)
A 3PL executes logistics: it stores your stock, picks and packs your orders, and ships them. A 4PL manages logistics: it sits above the operation, designs your supply chain, and coordinates the providers — often several 3PLs — who do the physical work. The shortest version of the distinction is that a 3PL moves your […]
How to Choose a 3PL: A Practical Checklist
Choosing a third-party logistics provider comes down to four steps: define your requirements in numbers before you speak to anyone, shortlist providers who genuinely handle businesses like yours, compare them on service levels and full costs rather than headline rates, and check references before you commit stock to a building you cannot walk into. The […]
What Is Omnichannel Fulfilment? How It Works
Omnichannel fulfilment means serving every sales channel from one connected pool of inventory, so an order can be filled from wherever the stock happens to be — a warehouse, a shop, a supplier or a third party — and the customer can buy, collect and return through whichever channel suits them. Spelled fulfillment in the […]
What Is a 3PL Warehouse? How It Works & What It Costs
A 3PL warehouse is a facility run by a third-party logistics provider where your stock is stored and your orders are picked, packed and shipped by their staff. Unlike rented space, it includes the operation itself — receiving, storage, fulfilment and returns — charged per pallet stored and per order shipped. You own the goods. […]
What Is a 3PL? Third-Party Logistics Explained Simply
A 3PL is a company you hire to handle the physical side of getting products to your customers — storing your stock, picking and packing orders, and shipping them out — so you don’t have to run a warehouse yourself. The initials stand for third-party logistics: you’re the first party, your customer is the second, […]